Every once in awhile we get a call that doesn’t quite fit the protocol for your account profile. You have given us the circumstances in which we are to reach out to you, either by phone, text or e-mail, to deliver a message from a caller. You may have very explicit directions regarding when and… Read More

In this age of tightened security, we want you to know we offer “password protection” for your account and your messages. This is not something new; throughout the years we have had many instances where a client has requested that we do not give out messages without first asking for a password. We thought we… Read More

When we say the words, “Order taking” a certain image comes to mind. A catalogue, an order form, putting letters and numbers in boxes to facilitate the purchase of something. Order taking evolved from paper forms, to calling an 800 number, to simply going onto a website, highlighting the items and dragging them to a… Read More

Encryption is the process of encoding a message or information so that only authorized parties can read it. In our industry we handle Personal Health Informaton (PHI) which is protected under the HIPAA-HITECH laws, and also credit card information. We are required to protect the messages we send to be delivered via the internet (texting,… Read More

Most of us equate the word stress with distress. We are overwhelmed, besieged, depressed. It happens a lot around this time of year. Too much to do, not enough time to do it in – and, more often than not – not enough money to do it with. It can take the joy out of… Read More

Let’s say you are in the “Bay Area” and need an excellent answering service – What Bay Area? Florida? Virginia? San Francisco? – It doesn’t matter where you are, you can have your calls answered anywhere, regardless of what state you are in. Do you have satellite offices in all 50 states or in another… Read More

Doing business online? Search engines are the gatekeepers, and they want to know that you actually exist. Citation listings can help confirm your legitimacy. Citations include any mention of your business on websites that are not your own, and typically consist of your business’s name, address, and phone number (collectively known as NAP). If you… Read More

Your company needs a blog. It’s as simple as that. Check out these numbers from inbound marketing guru Hubspot: • An active blog can generate 97% more inbound links to your website. • 92% of companies that blog multiple times per day have acquired new customers as a result. • B2B marketers who blog receive… Read More

We really can act as your receptionist, answering your calls, connecting the callers you want to talk to, taking messages from others so you can call them back at your convenience. We can deliver messages, to your callers, too. Give us a list of the answers to your FAQs and we can sound like we… Read More

Bitcoin is being described as cyber money, virtual currency and cryptocurrency. It is a method of using technology to speed up financial transactions and reporting. Transactions are made with no middle men – meaning, no banks – and no transaction fees! The system works without a central repository, they are not tied to any country… Read More