As the days get longer, we tend to pack more activities into them. With Memorial Day nearly upon us our customers are going to be scheduling picnics, long weekends and generally changing their schedules to accommodate events. Be sure your answering service isn’t the last to know! It isn’t enough to just let us know you are closing, and we will be answering your phones when you have something planned. We need DETAILS.
What time of day will we begin answering your phones?
What time will you be answering them yourself again?
Exactly what do you want us to tell your callers?
Who will be on-call for emergencies?
Do we have more than one person or phone number to call?
The way to ensure that your activity is a success is to take care of all the behind the scene details so your customers have seamless service. The more we know, the better we can represent you and take care of your clients and callers. When we have all the details, there is only one thing left for you to do – relax and enjoy your activity knowing we’ve got you covered.