In spite of our best laid plans, nothing of great importance seems to get done. Oh yes, there are times when we have a big push to complete a special project or mission, but for the most part our lives during this period have one interruption after another. Do not despair!

This is the perfect time for “small plates” of work. Single tasks that need to be done, but never get scheduled. Now is the time to …
-Review your account profile at your answering service, eliminate old information and provide new updates.
-Review the marketing plan that began in -Was it effective?
-Be sure you have disaster recovery plan – and how your answering service fits in.
-Have Focus call your clients and complete a customer satisfaction survey.