Summer is upon us; our mood changes and we begin thinking about playing hooky from work. That’s okay, indulge yourself a little; you’ve earned it. Whether you are going on a trip, or just swinging the golf clubs for an afternoon, we will be here to take care of business. To assure that you have the best service possible for your customers, be sure you use this check list when you turn your lines over to us.
Give us the times, as well as the days, you will leave and return
-Let us know if you have someone on-call for your customers
-Let us know how to reach you, or who to call, if there is a true emergency
-Do we need a ‘script”; telling callers when you will get back to them?
For security purposes it may not be a good idea to tell people you are away on vacation – unless your home and place of business will still be occupied as normal.
Finally, please send that information to us in writing, or if you need to call, please try to let us know prior to 3:30 PM on a weekday. That is when we have programmers available to change the information in your account profile. It helps us to help you! Enjoy!